Dear Valued Business Partner of Apex IT Group:
I am writing to inform you that our teams are working around the clock to engage emergency response plans in order to operate in a safe, healthy and efficient manner to support the collateral impact of the COVID-19 pandemic situation.
We are prepared to execute tactical and operational plans to support the increased demands on your business technology needs during this emergency situation. You can be certain that we are ready to support your organization’s technology needs in an orderly, timely, professional and friendly manner.
I have prepared a list of items to consider and actions we have undertaken in order to remain on target with the roll-out of our response plans.
According to current CDC guidelines) https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html
Global efforts are focused on lessening the spread and impact of this virus. Every individual is encouraged take measures to help minimize risk to our families and communities. These include:
1. Avoid close contact with people who are sick
2. Take everyday preventive actions
3. Social Distancing
There are a number of measures that we here at Apex IT Group are taking to ensure we manage to safely get through this situation while continuing to serve our community and customers effectively. Most recently we have discovered cyber criminals are now exploiting this situation as we are learning about an increase in the breach attempts since the onset of the COVID-19 pandemic. Apex IT Group has put together a task force with a strategic plan to proactively tackle the increasing complexities and technology challenges that your business may be confronting.
We will continue to monitor the news and any reports or requirements from the CDC and local, state and federal governments. Our focus, dedication, and support are unwavering as we navigate these unique times. We hope you and your loved ones remain safe and healthy. Please know that as the situation continues to evolve, we’re working hard to minimize any disruptions to your business and daily living.
Please be on the lookout for additional communication from me or our Leadership Team as our plans are executed. Please do not hesitate to contact me directly or any member of our teams. Keeping our clients businesses safe and operational is my #1 priority.
To submit a support ticket online click on the ‘Client Login’ button on the right or Click Here.
Monday to Friday:
8:00 a.m – 6:00 p.m. EST
Calls after 6:00 p.m. Monday through Friday, and on weekends and holidays, will be answered by our dispatch team. We will take your information, and then contact the on-call Service Engineer via phone and e-mail to begin resolving your service request.
Office Address:
525 Fellowship Road, Suite 300
Mount Laurel, NJ 08054
Sales: (877) 799-APEX (2739)
Fax: (866) 253-2690