Apex IT Group

CO-MANAGED IT

EXTENDING THE SERVICES OF YOUR INTERNAL IT DEPARTMENT

CO MANAGED IT SERVICES

With CommandLink Co-managed IT program, we augment your internal IT department. With our co-managed IT services model, we overlay our proven process onto your current IT structure. We work at your side to support your important IT and business initiatives. With our technology expertise, we will work with your technology team to build a technology plan that’s aligned with your business as well as help manage your day-to-day IT operations, where you can maximize your investment.

Our CommandLink Co-managed IT Program includes:

  • Dedicated Network Administration & Continual Standards Alignment
  • Technology Strategy Development
  • Network, Server and Application Monitoring & Management
  • Preventative Maintenance for Network and End-point Environment
  • Escalation Support for your Internal IT Team
  • Managed End-point Security

THE APEX GUARANTEE

  • 24/7/365 EMERGENCY SERVICE
  • 100% SAME DAY RESPONSE
  • 70% SAME DAY RESOLUTION OF SERVICE REQUESTS
  • 15-MINUTE AVERAGE TICKET RESOLUTION TIME

Add-on services include:

Back-up & Disaster Recovery

Cloud Computing Solutions

Co-location
Services

IT & Data
Security

SCHEDULE A CONSULTATION

CUSTOMER CENTER

LIVE SUPPORT

To submit a support ticket online click on the ‘Client Login’ button on the right or Click Here.

Service Desk Hours of Operation:

Monday to Friday:
8:00 a.m – 6:00 p.m. EST

EMERGENCY SERVICE
& SUPPORT

Calls after 6:00 p.m. Monday through Friday, and on weekends and holidays, will be answered by our dispatch team. We will take your information, and then contact the on-call Service Engineer via phone and e-mail to begin resolving your service request.

CONTACT INFORMATION

Office Address:
525 Fellowship Road, Suite 300
Mount Laurel, NJ 08054

Sales: (877) 799-APEX (2739)
Fax: (866) 253-2690